Complaints and Grievance Management - Commercial and Workplace Mediation | Workplace Dispute Resolution and Conflict Management :: The Resolution Centre
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Complaints and Grievance Management - Commercial and Workplace Mediation | Workplace Dispute Resolution and Conflict Management :: The Resolution Centre
To be the leading workplace and commercial alternative dispute resolution practitioners, assisting Australian businesses and people save time and money in preventing and resolving conflict.

  Click here for a complete overview of how The Resolution Centre can help you

CONSTRUCTION AND DEVELOPMENT

The Resolution Centre provides an easy to engage solution for developers and those being affected by construction works.  Either engaged as facilitators of consultation processes or as a dedicated complaint hotline, The Resolution Centre can partner early with developers and provide advice throughout project planning concerning solutions that might be needed.

The Resolution Centre provides solutions to assist the prevention of complaints and when complaints do arise to assist their prompt attention through due process, facilitated negotiations and other means of resolution.

The Resolution Centre can assist developers to focus their efforts on core business processes while still addressing the important concerns of those affected by their work using the independent, impartial and expert assistance of complaint resolution specialists.

If you are starting a new project and are seeking advice concerning consultation processes and a project length solution to handling incoming concerns and complaints, please contact us for a confidential discussion on 0424 705 635.

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  • Our highest priority is our customer and the maintenance of their companies culture
  • We have trust and have positive belief in all of our clientele, remaining neutral in our mediation dealings and adopting an integrative approach to negotiating
  • We act ethically and morally at all times and promote such behaviour amongst our clientele
  • We promote prevention strategies based on theoretical models and expert practitioner experience in order for our customers to avoid conflict
  • We are accountable for our professionalism and execution of rational resolution strategies
  • We celebrate resolution and the ongoing relationships of our clientele.